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How Dineology compares

Restaurant guest software usually comes from a booking marketplace or a POS vendor. Here is how those approaches compare with Dineology, and what to ask any vendor.

Marketplace-style booking platformsPOS-bundled guest toolsDineology
Who the guest relationship belongs toOften shared with the platformThe restaurant, inside the vendor's ecosystemYour restaurant. Export any time.
Typical pricingSubscription plus per-cover or per-diner fees on some plansBundled with POS and payment contractsFlat monthly price per location
Requires switching your POSNoUsuallyNo
New-diner discoveryCore strengthVariesNot a consumer marketplace today
Allergy and dietary profile on the guestVariesVariesBuilt in, with severity levels
Inventory and waste trackingNot offeredOften a separate add-on or integrationPhoto-based modules, in beta
Loyalty without an appVariesVariesPhone-number based (early access)

Based on how these product categories are commonly packaged. Plans and terms change, so check any vendor's current pricing and contract.

Questions to ask any vendor

Who owns the guest data, and can I export it?

You should be able to leave with your list in a standard file.

What do I pay at the end of a busy month?

Ask for the total with every per-cover, per-seat or per-message fee included.

Can I contact my guests directly, with consent recorded?

Contact permission should live on the guest profile.

What happens to my history if I leave?

Visit history and notes are part of your list.

Put more profit on every table and every plate.

Book a 20-minute demo. We will show you the modules that fit your restaurant, using your own numbers.