Restaurant CRM software that turns regulars into profit.
Dineology keeps allergies, notes, visit history and contact consent on one profile, then helps you bring guests back with segments, texts and email.
- Flat $99 per location per month
- Import your list from a spreadsheet
- Allergy and dietary profiles built in
See it with your own guest list
No credit card. We reply within one business day.
Why owners look for this
Guest details are scattered
The booking app, the POS and a notebook each hold a piece, and none of them holds the whole guest.
Regulars get treated like strangers
Without history at the host stand, a ten-year regular and a first-timer get the same greeting.
You cannot find the guests worth contacting
Without segments, a list of thousands is just a list.
A CRM built around the restaurant floor
Designed for hosts, servers and managers who have a few seconds, not a few minutes.
One profile per guest
Visits, last visit, party sizes, tags, interests and notes in one place.
Allergies and dietary needs
Four severity levels, color-coded, searchable by allergen.
Fast search
Find a guest by name, phone, email, tag, interest or allergy.
Segments
Save groups like lapsed regulars, VIPs or birthdays this month.
Import and export
Bring your list in from a CSV, take it with you any time.
How it works
Import your guest list
Upload a CSV from your booking tool, POS or spreadsheet.
Review possible duplicates
Merge guests who appear twice or keep both.
Build your first segment
Pick a group and send it a text or email.
Questions
What is a restaurant CRM?
A restaurant CRM is a guest database built for restaurants. It stores contact details, visit history, preferences and consent, and lets you message the right guests.
What guest data does Dineology store?
Contact details, consent, visits, allergies and dietary needs, tags, interests, notes and loyalty activity. You control what you add.
Can I import my existing guests?
Yes. Upload a CSV and map your columns. Possible duplicates are flagged before anything is merged.
Do I need to change my POS?
No. You can start building guest profiles without changing the POS you use.
Know your guests before they sit down.
Book a 20-minute demo and see a guest profile built from your own list.