Switching guide

Switch to flat pricing without losing your guest list.

Import your guests from a spreadsheet or export, review duplicates and point your booking link to Dineology. Plan the move for your slowest day.

  • CSV import with duplicate review
  • Run both systems side by side
  • Export your list at any time
Import guestsSample file: guests.csv
Full Name
maps toName
Cell
maps toPhone
Email Address
maps toEmail
Allergy notes
maps toAllergies
Last Visit
maps toLast visit
Possible duplicates found: 12Ready to import: 4,812 rows
Review and import

See it with your own guest list

No credit card. We reply within one business day.

Why owners look for this

Fear of dropping reservations

Run your old system until existing bookings are done.

Guest history stuck in the old tool

Export it, map it and import it.

Staff training time

The host stand and guest card are simple enough to learn in a shift.

Move in an afternoon, not a quarter

Plan the switch for your slowest day and keep the old system running for a week.

CSV import

Map your columns to Dineology fields and preview before importing.

Duplicate review

Merge guests who appear twice or keep both.

Side-by-side transition

Keep existing reservations in your old system while new ones go to Dineology.

Take your list with you

Export your guest list whenever you want.

Migration help

[CONFIRM: describe the onboarding help you offer.]

TonightSample data, Friday
6:00GW
Grace Whitfield
Party of 2, VIP, 22 visits
Peanuts, anaphylactic
6:30DO
Dani Okafor
Party of 4, 14th visit
Shellfish, severeTree nuts
7:15MH
Marcus Hale
Party of 3, regular
Gluten-free
7:45PR
Priya Raman
Party of 2, 6 visits
Vegetarian

How it works

Export your guests

Download a CSV from your current tool.

Import and review

Map columns and check duplicates.

Switch your link

Update your website and social profiles.

Turn on an automation

Start with a thank-you text.

Questions

Will I lose my guest history?

Not if you export it first. Dineology imports names, contact details, visit counts and notes from your CSV.

What if my old tool will not export?

Ask the vendor for a guest export. If you cannot get one, book a demo and we will help you find the best route.

How long does the switch take?

The import takes minutes. Plan the link change for your slowest day.

Can I run both for a while?

Yes. Many restaurants keep the old system until existing bookings are complete.

Plan your switch with us.

Book a demo and bring your export file.