Campaigns and automations

Marketing that runs on your guest list.

Pick a segment, write a text or email, and send. Or set an automation once and let it work every night.

Segment builderSample data
Visited 5+ timesNot seen in 60 daysCan receive SMS
214Matching guests
188Can receive SMS
171Can receive email
Save segmentCreate campaign
Campaign resultsSample campaign
Tuesday win-back, lapsed regulars
Sent412
Opened83
Booked21
$2,140Estimated revenue
5.1%Booked of sent

Flows that run themselves

Start with the moments that matter most to a restaurant, then add your own.

New guest

A thank-you text after the first visit, then a review request.

Lapsed regular

No visit in 60 days triggers a win-back message. At 90 days, a stronger one.

Birthday and anniversary

An invitation a week ahead, with an optional reward.

VIP

Recognize your best guests with early access to events and tables.

Loyalty milestone

"One more visit until your reward" sent at exactly the right moment.

AutomationsSample flows
First reservation bookedGuest profile created, consent recorded
Day after the visitThank-you text with a review link
60 days quietWin-back text with bonus points
Birthday weekBirthday email with an invitation
One visit from a rewardNudge to book this week

Send to the right people

Segments combine visit counts, last visit, tags, interests, birthdays and consent.

Live counts before you send

See matching guests, and how many can receive text or email.

Consent respected

Guests without recorded consent are left out automatically.

Results in the same place

Track opens, bookings and estimated revenue per campaign. Early access

Campaign questions

Do guests have to opt in to receive texts?

Yes. Dineology only sends texts to guests whose consent is recorded on their profile.

Can I send both email and text?

Yes. Segments show how many guests can receive each, so you can choose the channel before you send.

What are automations?

Automations are messages that send themselves when something happens, like a first visit, 60 days without a visit, or an upcoming birthday.

Put more profit on every table and every plate.

Book a 20-minute demo. We will show you the modules that fit your restaurant, using your own numbers.