Protect your guests and your reputation with allergy tracking your whole team can see.
Guests tell you when they book or through a link before they arrive. Severity shows on the host stand, the guest card and search, so every shift sees the same warning.
- Four severity levels
- Guests add their own
- Searchable by allergen
See it with your own guest list
No credit card. We reply within one business day.
Why owners look for this
Allergy info lives in a notes field nobody reads
Details buried in a note are easy to miss at 7 pm on a Saturday.
Regulars are asked the same questions every visit
A guest who has told you once should not have to explain again.
New servers do not know who is at risk
Shared, color-coded warnings help the whole team, not just the person who took the booking.
Everyone sees the same warning
The same severity colors appear on the host stand, the guest card and the guest list.
Severity levels
Severe, allergy, intolerance and preference, each in its own color.
Guest portal
Guests add or update allergies from a link before they arrive.
Host stand flags
Warnings sit next to the reservation.
Search by allergen
Find every guest with a sesame allergy.
Private notes
Internal notes stay with your team.
How it works
Ask at booking
The reservation form includes allergies and dietary needs.
Review on the host stand
Warnings appear next to the guest.
Keep it current
Guests update their profile, and your team adds notes.
Questions
Does this replace our kitchen allergy procedures?
No. Dineology records what guests tell you and shows it to your team. Your kitchen's allergy procedures still apply to every order.
How do guests add allergies?
At booking, or from a link you send them before they arrive.
Who can see allergy information?
Your team, according to the permissions you set. Guests only see their own profile.
Can I search for a specific allergen?
Yes. Search by allergen to see every guest who listed it.
Put allergies where the whole team can see them.
Book a demo and see how severity shows up on the host stand.